There will be a $25 fee on any returned checks.
All pets scheduled for grooming at the Salon are required to be current on their Rabies, Distemper and Kennel Cough vaccines and owner must be able to show proof upon request.
We ask that you please make us aware of any skin condition or health issues your pet may be experiencing. If you are aware of anything, please let us know upon drop off.
We will be happy to give an estimate of what it will cost to have your pet groomed. That is exactly what it is - an estimate. No prices are final until we physically see your dog. Our prices are based upon breed, size, condition of the coat, temperament and what specific services you are looking for.
We make reminder calls the day before your scheduled visit. If you need to change or cancel your appointment, we ask that you do so within 24 hours of your scheduled appointment. Repeat cancellations or no-shows will result in a $10 fee applied to your next grooming.
In order to accomodate all of our scheduled clients, we cannot accept pets after their designated drop off times. If you are more than fifteen minutes late, we will need to reschedule your appointment, occasionally, we may still be able to accept the pet, however, a late arrival fee of $5 will apply.

Flea and Tick Policy - Our policy is to give a flea & tick bath to all pets that have fleas and / or ticks. If you know your pet has fleas and / or ticks, please tell us as soon as you come into the salon. If we discover the fleas and / or ticks after you leave, we will attempt to contact you, but will proceed with the flea & tick bath even if we can't reach you. The additional charge for a flea & tick bath is $4 - $7 for dogs and cats.

 
Retail Policies :
Leashes, collars, toys, grooming supplies may be returned or exchanged within 14 days of purchase.
All merchandise must be in new condition and in original packaging.
There are NO returns on treats, food items, dental products or Zymox.
Your Best Friend Pet Salon | 2940 Hebron Park Drive - Suite 102| Hebron, KY 41048 | (859) 586-5100